We uses only Fuji Xerox genuine replacement parts in Fuji Xerox equipment. Our parts have proven high reliability standards and low defect rates and uses cutting edge inventory management practices to ensure we are able to provide you with a high level of equipment reliability and uptime. All levels of inventory are replenished quickly to ensure parts are available. Our Customer Service Engineers (CSEs) report parts usage wirelessly after completing a call, and our systems automatically replace those parts.
The provide parts delivery by courier, directly to the point of need. We have continued to support products well beyond five years.Fuji Xerox will notify its customers with Service Contracts well in advance of when a product will no longer receive technical service or support